SolidBullTrade

Privacy Policy

Last Updated: 2025/06/06

Company Identity

Welcome to SolidBullTrade (“SolidBullTrade”, “we”, “us”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, please contact us.

1. What We Do

SolidBullTrade provides a platform to exchange one digital token for another. We do not support direct trading between digital assets and traditional (“fiat”) currencies.

2. Information We Collect

We collect the minimum information needed to operate our services safely:

  • Account info: name (or display name), email, password (hashed), and country/region.
  • Contact info (optional): phone number if you add it for support or security alerts.
  • Transaction info: asset pairs you trade, timestamps, and status (for your history and receipts).
  • Technical & usage info: device/browser data, pages viewed, general city/country location for security and performance.

We do not collect precise GPS location, clipboard contents, biometric templates, IMEI, or similar device identifiers. If identity verification is legally required where you live, we’ll ask only for what’s necessary and explain why at that time.

3. How We Use Your Information

  • Provide and improve the service (accounts, trade execution, performance, reliability).
  • Security, fraud prevention, and abuse detection (protecting you and other users).
  • Customer support and service communications (e.g., account notices, receipts).
  • Legal compliance when applicable (e.g., responding to valid legal requests).

4. Cookies & Similar Technologies

We use essential cookies to keep you signed in and to keep the site secure. We may use limited analytics to understand which features are helpful, using privacy-respecting settings. You can control cookies in your browser. Disabling essential cookies may affect site functionality.

5. When We Share Information

We do not sell your personal information. We share information only with:

  • Service providers who help us run the platform (e.g., hosting, analytics, customer support) under strict contractual confidentiality.
  • Legal or safety reasons when disclosure is required by law or necessary to protect you, us, or others from harm or fraud.

6. Data Retention

We keep personal information only as long as needed to provide the service, comply with law, resolve disputes, and maintain security. Then we delete or anonymize it.

7. Your Choices & Rights

  • Access & export: request a copy of your personal data.
  • Correct: update your account details.
  • Delete: request deletion of your personal data (subject to legal obligations).
  • Marketing: if we ever send marketing emails, you can unsubscribe at any time. We’ll still send essential service messages (e.g., security alerts).

8. Security

We use industry-standard safeguards (encryption in transit, restricted access, monitoring). No system is 100% secure, but we work hard to protect your information. Please use a strong, unique password and enable additional security features if available.

9. Children

Our services are for adults only (18+). We do not knowingly collect information from children. If you believe a child has provided us personal data, please contact us so we can delete it.

10. International Use

If you access our services from outside the country where our servers are hosted, your information may be processed in other countries with different data protection laws. We take steps to protect your information wherever it’s processed.

11. Changes to This Policy

We may update this Privacy Policy to reflect improvements or legal requirements. If we make significant changes, we’ll notify you by email or in-app notice. The “Last Updated” date shows the current version.

12. Contact Us

Questions or requests? Reach us at contact@SolidBullTrade.com or through the Help Center.

SolidBullTrade © 2025 — All Rights Reserved.